Product Recall Information

Free-Standing and Slide-In Electric and Gas Ranges - December 2021 Voluntary Recall

  • Why is the Business conducting this recall?

    As part of our commitment to product safety and loyalty to our consumers, we are voluntarily recalling affected units to provide a free in-home repair.

  • What is the issue that prompted the recall?

    This recall is due to the potential that ranges with an improperly installed anti-tip bracket could tip-over if a heavy weight is placed on an open oven door, posing a risk of tip over and burn injuries from hot food or liquids in cookware. There have been no injuries or incidents reported.

  • What does the repair involve?

    The Company is offering a free in-home service call to inspect the recalled range's anti-tip bracket, and ensure it is securely installed to the floor or wall.

  • Which model and serial numbers are affected?

    Only ranges with a model number that begins with the information below AND with a serial number that starts with either “HS” or “LS” are included in this recall.

    Brand: Model Number begins with: Serial Number:
    Café C2S900P
    C2S950P
    CES700P
    CES750P
    CGB500
    CGS700
    CGS750P
    CHS900P
    CHS950P     		Begins with HS or LS
    Conservator VBS160
    VGBS100     		Begins with HS or LS
    Crosley XBS360
    XGB635
    XGBS400     		Begins with HS or LS
    GE JAS640
    JB256
    JB480
    JBS160
    JBS360
    JBS460
    JGAS640
    JGB635
    JGB645
    JGB660
    JGB735
    JGBS10
    JGBS30
    JGBS60
    JGBS61
    JGBS66
    JGBS86
    JGS760
    JGSS66
    JGSS86     		Begins with HS or LS
    Haier QAS740
    QGAS740
    QSS740     		Begins with HS or LS
    Hotpoint RAS200
    RAS240
    RAS300
    RBS160
    RBS360
    RGAS200
    RGAS300
    RGBS100
    RGBS200
    RGBS300
    RGBS400     		Begins with HS or LS
    Profile P2B935
    P2S930
    PGB935
    PGB965
    PGS930
    PGS960     		Begins with HS or LS
  • How can a consumer determine if a range is affected by this recall?

    The recalled ranges can be identified by matching the model number on the unit's rating label with those listed in the table above. Depending on your model, the model and serial numbers can be found on a label visible on the left-hand side or top right when the oven door is opened, or on the left-hand side when the bottom drawer is opened. Only ranges with a model number that begins with the information above AND with a serial number that starts with either “HS” or “LS” are included in this recall.

  • Can consumers continue to use their ranges while awaiting a repair?

    Consumers can continue to use the ranges but are cautioned not to place any heavy objects on the open oven door until the range's anti-tip bracket has been inspected and repaired if necessary.

Recall Hotline

1-877-247-9770
Monday through Friday, 8 a.m. - 5 p.m. ET.
Before calling, have the model and serial numbers on hand.